Business Details
20 Years
experience
Emergency
services
Expert Umbraco Web Design & Development Solutions
Established in 2006, OZUM is a specialist web design and development agency with Gold Partner status from Umbraco. Our team of certified experts has over 15 years' experience creating custom websites that combine aesthetic appeal with intuitive functionality. We work closely with clients across the UK and internationally to deliver tailored Umbraco solutions, from building new websites to upgrading legacy systems. Our process prioritises discovery, collaboration, and clear communication to ensure websites align perfectly with business objectives.Clients benefit from our proactive approach, including 24/7 support, accessibility audits, and sustainability-focused practices. With a proven track record in sectors ranging from education to fintech, we combine technical expertise with a commitment to becoming an extension of our clients' teams. Our work has earned recognition from Umbraco HQ and consistently exceeds expectations through meticulous attention to detail and a focus on long-term digital success.
Services
Umbraco Development
Website Support
Accessibility Audits
System Upgrades
API Integration
Custom Web Applications
Maintenance Packages
Performance Optimisation
Training Services
Sustainability Consultancy
Details
- Year established: 2006
Highlights and features
- 15+ years' specialist experience with Umbraco implementations
- Proactive support and strategic recommendations
- Tailored solutions with guaranteed technical expertise
- WCAG AA accessibility compliance specialists
- Sustainability-focused development practices
Associations and certifications
- Umbraco Gold Partner
What people say
Tailored solutions
Quick response times
Professional execution
Expertise exceeded expectations
Proactive recommendations
Services
Umbraco Development
We build custom Umbraco websites from scratch using agile methodologies and WCAG AA accessibility standards. Our process includes discovery workshops, bespoke design, and hand-coded development to create scalable solutions. Clients receive fully documented systems with training to ensure long-term content management success.
System Upgrades
Specialists in Umbraco version 7-13 upgrades and legacy system modernisation. We implement security patches, performance optimisations, and feature enhancements while maintaining data integrity. Our approach includes comprehensive testing and documentation to ensure seamless transitions with zero downtime.
Accessibility Audits
Comprehensive WCAG 2.2 AA compliance assessments with actionable remediation plans. We identify barriers in navigation, colour contrast, screen reader compatibility, and form functionality. Our team implements technical fixes and provides ongoing monitoring to maintain accessibility standards.
API Integration
Custom API development connecting Umbraco with third-party platforms like payment gateways, CRM systems, and authentication services. We ensure secure data exchange through RESTful/SOAP APIs while maintaining system performance and user experience.
Ongoing Support
24/7 support packages including bug fixes, security updates, and feature enhancements. Our proactive monitoring identifies issues before they impact performance. Clients receive quarterly roadmap planning and monthly reporting on system health and usage metrics.
People
Luke Kuczynski
Website Manager
Overseeing digital strategy at BCS with 8+ years in web governance. Recognised for implementing Umbraco solutions that improved user engagement by 40% while maintaining strict compliance standards.
Neil Pratt
Head of Data Management
Leading data strategy at Gloucestershire College since 2018. Specialises in integrating Umbraco with educational systems to streamline student application processes and improve digital accessibility.
Lizzie Coan
Digital Content Manager
Content strategy lead at Mentally Healthy Schools with expertise in creating accessible digital resources. Implemented Umbraco workflows that reduced content publishing time by 60%.
Hannah Smith
Marketing
Marketing technology specialist at Centek Group managing global product launches through custom Umbraco portals. Achieved 95% system uptime through proactive maintenance strategies.
Dr. Sarah Jones
Digital Accessibility Lead
Leading OZUM's accessibility initiatives with 12+ years' experience in inclusive design. Developed proprietary tools for automated WCAG compliance checking used across 30+ client websites.
Questions
What Umbraco versions do you support?
We support all Umbraco versions from 7 to 13, including legacy system maintenance and migration pathways to latest LTS releases.
Can you help with accessibility compliance?
Yes, we specialise in WCAG 2.2 AA compliance with certified auditors and documented remediation plans for all digital accessibility requirements.
Do you offer emergency website support?
Our 24/7 support team provides urgent fixes for critical issues with guaranteed response times under 2 hours for priority incidents.
How do you handle system migrations?
We use phased migration strategies with comprehensive testing, including pre-migration audits, parallel system running, and post-migration validation processes.
What industries do you work with?
We serve education, healthcare, fintech, manufacturing, and hospitality sectors with tailored Umbraco implementations meeting specific regulatory requirements.
Do you provide staff training?
Yes, we deliver customised Umbraco training programs covering content management, workflow configuration, and technical administration for all skill levels.
