Business Details
25 Years
experience
Bespoke Web Design & Software Development Solutions
Established in 2001, Bluelinemedia has built a reputation for delivering bespoke web design and software solutions tailored to clients' unique needs. Our team of six experienced professionals, based in Cheltenham, Gloucestershire, prioritises clear communication, avoiding technical jargon to ensure clients fully understand every project phase. We specialise in creating functional websites that go beyond aesthetics, integrating systems like CRM, HR tools, and e-commerce platforms to streamline business processes. With over two decades of experience, we focus on long-term client relationships, offering in-house development and ongoing support.Our approach combines agile methodologies with a commitment to transparency, ensuring clients receive solutions that save time and drive measurable results. We work closely with businesses to identify challenges, design custom solutions, and provide training and maintenance as needed. Our portfolio includes projects for recruitment agencies, wine companies, and public sector organisations, demonstrating our adaptability across industries. By maintaining a small, dedicated team, we guarantee personal service while upholding the highest standards of technical expertise and client care.
Services
Web Design
Software Development
API Integration
CRM Solutions
E-commerce Platforms
Legacy System Modernisation
Website Support
Custom Management Systems
Details
- Year established: 2001
Highlights and features
- 20+ years of experience in bespoke web development since 2001
- Dedicated in-house team of six experienced software developers and designers
- Bespoke solutions tailored to specific business processes, not templates
- Transparent communication with no technical jargon
- Long-term client relationships with ongoing support and maintenance
What people say
Excellent job
Fantastic to work with
Excellent web design
Quickly reactive
Faultless service
Services
Web Design
Crafting custom websites that extend beyond visual appeal to deliver functional business tools. Our designs integrate with existing systems, offering responsive layouts and content management features. Projects include e-commerce platforms, CRM interfaces, and logistics management portals tailored to specific industry needs.
Software Development
Building bespoke web-based applications to automate business processes. We develop systems for sales management, staff intranets, and data integration that replace manual workflows. Our solutions connect with accounting software, payment gateways, and legacy systems to create unified digital ecosystems.
API Integration
Creating seamless connections between disparate software platforms. Our integrations enable automatic data transfer between CRM systems, payment processors, and internal management tools. This includes developing custom APIs for unique business requirements and ensuring secure, real-time data synchronisation.
CRM Solutions
Implementing tailored customer relationship management systems that centralise client interactions. Features include automated communication tools, sales pipeline tracking, and reporting dashboards. These solutions integrate with existing accounting and logistics platforms to provide comprehensive business oversight.
E-commerce Platforms
Developing secure, scalable e-commerce websites with integrated payment processing and inventory management. Our platforms connect with back-end accounting systems and offer custom features like product configurators, subscription models, and multi-currency support for expanding businesses.
People
James
Co-founder & Developer
Co-founded Bluelinemedia in 2001 after meeting at school. Specialises in web development while overseeing client relationships. Brings technical expertise and business strategy together for optimal solutions.
Simon
Co-founder & Developer
One of the original three founders. Focuses on software architecture and client project delivery. Combines deep technical knowledge with understanding of business operations to create effective digital solutions.
Ben
Operations Director
Handles office management, finance, and sales as part of the founding team. Ensures smooth business operations while maintaining client communication standards that reflect the company's values.
Justin
Development Manager
Joined in 2006 and became development lead. Oversees project timelines and technical standards while contributing to web development. Balances team leadership with hands-on coding responsibilities.
Sirbastian
Web Developer
Provides ongoing development support across client projects since joining in 2009. Specialises in implementing complex features while maintaining code quality and system integration standards.
Questions
What makes your web design service different?
We create fully custom solutions rather than template-based websites. Our in-house team develops functional systems that integrate with your existing business processes.
Do you work with businesses outside Gloucestershire?
While based in Cheltenham, we serve clients across the UK and internationally through remote collaboration tools and regular communication.
Can you help modernise legacy software systems?
Yes, we specialise in updating outdated systems with modern interfaces and improved functionality while preserving existing data and workflows.
What support options do you offer after project completion?
We provide ongoing maintenance, updates, and technical support with flexible service agreements tailored to your business needs.
How do you ensure projects stay on schedule?
Our agile development process includes regular progress reviews and transparent communication to maintain project timelines and budgets.
What industries do you typically work with?
We serve diverse sectors including recruitment, publishing, hospitality, and public sector organisations with custom software solutions.